Please Note:

Your Malaysia SIM Card (Celcom) will require a SIM-unlocked GSM 900 / 1800 compatible international cell phone. If you do not have your own international cell phone, we have several models available for rental or purchase.

Your Malaysia SIM card will provide you with a Malaysia cellular phone number, which can be found on the front of your SIM card package. Your Malaysia phone number begins with 013.

This service requires registration ONCE YOU ARRIVE. You will need to visit a local Celcom Centre. Please consult our User Guide for further details.

Your Malaysia SIM card must be registered prior you leave your home country. For further details please refer to the instructions that are included with your package.

*You will need to snap out the thumbnail sized Malaysia SIM card along the perforated edge of its holder and then insert the Malaysia SIM card into your international cell phone with the gold contacts of the SIM card facing the metal contacts of your international cellular phone.

^Your phone will prompt you for a 4 digit PIN code (PIN), which is printed on the card where your SIM card is detached from. The PUK is only required to unblock your cell phone if you enter the PIN code incorrectly 3 times. Follow your international cellular phone manual instructions to correctly use the PUK to unblock your phone.

**When calling overseas from the United States to your Malaysia cell phone, callers will need to dial 011 followed by country code 60 and your Malaysia cell phone number, omitting the first 0 (zero). To call abroad from your Malaysia cell phone simply dial + followed by the country code and phone number.

Customer service for your prepaid Malaysia SIM card can be contacted at anytime by dialing 1111 from your Malaysia cellular phone (charges may apply).

For emergencies while using your local Malaysia SIM card in Malaysia please dial 112 from your cell phone.

Domestic rates are listed per minute for outgoing calls within Malaysia from your prepaid Malaysia SIM card while you are in Malaysia. All incoming calls, regardless of where they originate, are FREE.

* Call charges will vary between RM 0.45 - RM 2.60 (approx. US$0.13 - US$0.77), depends on the destination of the call.

Text messages (SMS) are charged at RM 0.10 (approx. US$0.03) per message within the Celcom network and RM 0.20 (approx. 0.06) to all other networks.

International Calls

Using the IDD 131 service you can call 65 countries worldwide at very cheap rates. To use IDD 131 simple dial <131><00> and enjoy international calling at the rates below.

Other countries supported by IDD 131 include:

Egypt, Mauritius Island, Morocco, Nigeria, Afghanistan, Bangladesh, Brunei, Cambodia, Hong Kong, India, Indonesia, Laos, Macau, Myammar, Nepal, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Uzbekistan, Vietnam, Austria, Belgium, Denmark, Finland, Germany, Greece, Iceland, Ireland, Netherlands, Norway, Poland, Russia, Spain, Sweden, Swizterland, UK, Ukraine, Bahrain, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Saudi Arabia, Qatar, UAE, Yemen, Hawaii, Argentina, Brazil

For all other countries please dial +. A higher calling charge will apply.

Roaming Calls (calls placed when traveling outside of the country)

Roaming is currently not available with your Malaysia service.

GPRS Data Rates (Wireless Internet)

If you plan on doing any data transmission in Malaysia, GPRS is a high speed data service available to Malaysia Celcom subscribers. A GPRS compatible phone is required. A one off activation fee of RM 5.00 (approx. US$1.47) will be charged when your GPRS is activated. Usage will be charged at RM 0.10 (approx. US$0.03) per 10 KB downloaded data. In order to activate your GPRS, please contact customer service prior to accessing the service. Adding Airtime

Your prepaid Malaysia SIM card comes with an initial starter airtime credit of RM 5.00 (approx. US$1.47). You can top-up your prepaid Malaysia SIM card by purchasing a top-up card (airtime vouchers), not another SIM card. These airtime vouchers are available from locally at tabac shops, convenience stores, petrol stations, Celcom shops and authorized dealers in the following denominations:

To recharge your Malaysia service, please:

Alternatively:

* Dial *122* followed by your 16 digit number voucher code and the # key, then press the call or send key. For example if your 16 digit top-up voucher is 1234567891023456, you will need to enter *122*1234567891023456# then press the call or send key.

To check the balance on your Malaysia SIM card simply dial 1990 from your Malaysia cell phone (charges may apply). Alternatively, dial *124# then press the call or send key.

Your unused airtime balance will be forfeited 45 days after your airtime validity expires (refer to validity of airtime vouchers above). If you do not recharge your Malaysia service for an additional 55 days, your Malaysia SIM card will automatically be terminated which means you will need to purchase another SIM card and a new number will be provisioned.

More Information and Resources

Keeping in touch while in Malaysia can be very a frustrating and expensive experience without an international cell phone and Malaysia SIM card.

Sometimes a payphone takes coins (But how many is anybody's guess!!!), other times a proprietary calling card and still others only a credit card will do with accompanying instructions that would take a week to understand.

Malaysia cellular phone rentals can significantly cut down on the frustration of calling home while abroad but the airtime rates would bankrupt all but the thickest of wallets. Airtime rates for a Malaysia cell phone rental can typically start at $1.50 and may be as high as $2+/minute.

Think you got a deal on your world phone and plan on doing some international roaming? With international roaming charges the airtime rate you will pay is out of this world.

The Malaysia prepaid SIM chip is a quick and easy way to convert your existing world phone into a prepaid Malaysia cell phone for Malaysia and as discussed is more economical then a Malaysia cell phone rental. For your next assignment or vacation in Malaysia, this SIM chip (combined with an unlocked GSM World cell phone) helps you stay connected while avoiding those international roaming surcharges that always accompany your 'home' SIM card while abroad. We offer a growing selection of prepaid SIM Cards for other international destinations as well as a wide variety of GSM cell phone accessories and GSM international cell phones.