Please Note:

Your New Zealand SIM Card (Vodafone) will require a SIM-unlocked GSM 900 compatible international cell phone. If you do not have your own international cell phone, we have several models available for rental or purchase.

Your New Zealand service will provide you with a New Zealand cellular phone number, which can be found on the back of your SIM card package. The number begins with 02.

Customer service for your New Zealand SIM card is available 24 hours a day by dialing 777 at any time from your New Zealand cellular phone or at 0800 800 021 from a land line phone.

For emergencies while using your local New Zealand GSM SIM card in New Zealand please dial 112 from your cell phone.

*You will need to snap out the thumbnail sized New Zealand SIM card along the perforated edge of its holder and then insert the New Zealand SIM card into your international cell phone with the gold contacts of the SIM card facing the metal contacts of your international cellular phone.

^The PUK is only required to unblock your phone if you enter a PIN code incorrectly. Your phone may or may not prompt you for a PIN code. Follow your cell phone manual instructions to correctly use the PUK to unblock your phone along with PIN2. Call 0800 800 021 immediately to receive a customized PUK after you have answered security questions.

**When calling overseas from the United States to your New Zealand cell phone, callers will need to dial 011 followed by the country code 64 and then your New Zealand cell phone number, omitting the first 0 (zero). To call abroad from your New Zealand cell phone simply dial 00 followed by the country code and phone number.

These are the airtime rates of local outgoing calls, per minute, from your cell phone in New Zealand. Your New Zealand SIM card is defaulted to the Supa Prepay plan, which gives you the great value of Add-Ons like Free Weekends, BestMates and TXT2000. All incoming calls and text messages, regardless of where they originate, are FREE.

BestMates

BestMates on Supa Prepay gives you unlimited Talking, TXTing and Video Calling up to three nominated mobile numbers on the Vodafone NZ network, from within NZ, any time of day or night, for just $6, $12 or $18 a month. This includes national calls, txts and video calls to one current mobile on the Vodafone network. Your BestMates can be on any Vodafone plan, and they don�t need to have you as their BestMate.

Free Weekends

Get calls and TXTs to Vodafone friends and family FREE all weekend long, by registering. Spend $5 on calls, TXTs or video calls to any network Monday to Friday and get free Vodafone to Vodafone TXTs all Saturday & Sunday. Or spend $10 Monday to Friday and get free Vodafone to Vodafone calls and TXTs all Saturday and Sunday. Please note free Saturday and Sunday calls and TXTs are only between Vodafone mobiles in New Zealand.

TXT2000

For just $10 a month you can send up to 2000 TXTs to any Vodafone New Zealand mobile. So if you send more than 50 TXTs each month (less than two a day on average) you'll clean up.

Retrieving voicemail messages is charged at NZD 0.20 (US$0.14) per minute

SMS messages are charged at NZD 0.20 (US$0.14) per message

International Calls

These are the per minute airtime rates to call from your Prepay cell phone in New Zealand to the following international destinations:

For cheaper international and roaming calling rates consider the Passport international SIM card.

Peak: All other times - 7am to 7pm weekdays

Off-Peak: Nights and Weekends - at all other times on weekdays, weekends, holidays

Roaming Calls (calls placed when traveling outside of the country)

Your New Zealand Prepay SIM card can be used to roam in over 80 countries around the world. When you travel overseas, our roaming service makes sure your calls follow you. Unless you tell them, your callers won't even know you're away. Be advised that excluding Australia, roaming rates often exceed $1+ per minute for incoming calls and can exceed $2 per minute for outgoing calls.

Global Roaming is subject to credit criteria and you'll need to visit a Vodafone store to 'switch on' roaming each time and you'll need to take your mobile, a passport or drivers license photo ID and credit card and pay a set up fee of $10. Then, just switch on your mobile when you arrive overseas and it's business as usual.

GPRS Data Rates (Wireless Internet)

GPRS is currently not available with your New Zealand service.

Adding airtime credit to your New Zealand SIM card has never been easier. When your credit runs out, simply buy a recharge card or dial 777 and use your credit card. Look for the Prepay sign in most supermarkets, service stations and selected dairies and appliance stores nationwide. To recharge your New Zealand service, simply follow the instructions below.

To recharge your New Zealand service over the phone with your Visa or Mastercard, simply follow the instructions below.

First you need to call 777 to register. Then each time you want to make a payment; call the same number, press 2 to top up your account, then press 2 again to choose credit card top up.

Service Life

Your New Zealand service needs to be topped up with NZD 20 (US$14.54) at least once every 3 months in order for the credit and mobile phone number to remain active.

More Information and Resources

Keeping in touch while in New Zealand can be very a frustrating and expensive experience without an international cell phone and New Zealand SIM card.

Sometimes a payphone takes coins (But how many is anybody's guess!!!), other times a proprietary calling card and still others only a credit card will do with accompanying instructions that would take a week to understand.

New Zealand cellular phone rentals can significantly cut down on the frustration of calling home while abroad but the airtime rates would bankrupt all but the thickest of wallets. Airtime rates for a New Zealand cell phone rental can typically start at $1.50 and may be as high as $2+/minute.

Think you got a deal on your world phone and plan on doing some international roaming? With international roaming charges the airtime rate you will pay is out of this world.

The New Zealand prepaid SIM chip is a quick and easy way to convert your existing world phone into a prepaid New Zealand cell phone for New Zealand and as discussed is more economical then a New Zealand cell phone rental. For your next assignment or vacation in New Zealand, this SIM chip (combined with an unlocked GSM World cell phone) helps you stay connected while avoiding those international roaming surcharges that always accompany your 'home' SIM card while abroad. We offer a growing selection of prepaid SIM Cards for other international destinations as well as a wide variety of GSM cell phone accessories and GSM international cell phones.